Returns & Exchanges
At Sassy Saints, we want you to be obsessed with your DIY salon-quality results. If your purchase isn't quite right, we offer a 30-day return window for unused and unopened products to ensure your beauty routine stays flawless.
Initiate Your Request
Contact our support squad via email with your order number and the reason for your return to receive a unique Return Authorization code.
Prepare Your Package
Securely pack your items in their original, unopened packaging to ensure they remain in pristine condition during transit back to our warehouse.
Ship It Back
Affix the provided shipping label or use your preferred tracked carrier to send the package to the address provided by our team.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing